Weighting game: How airlines prioritise luggage on overweight flights
Each airline has a closely guarded protocol for handling overweight services.
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Latest fromAir New Zealand Ltd
Bags not: What forced Air NZ to offload luggage on flagship flight
Returning from New York the biggest challenge and some passengers learned the hard way.
Dozens of passengers' luggage left in New York by new Air NZ service
Around 40 travellers on the new service were told their luggage was still in JFK.
'Welcome to New York': Air NZ's inaugural direct flight touches down at JFK
The much-anticipated new direct service has landed in New York for the first time.
Next stop NYC: Air New Zealand's inaugural Auckland to JFK flight takes off
Celebrations were in full swing at Auckland Airport as NZ2 got ready for take off.
Could Air NZ and Virgin Australia merge? Fraying of 'frenemies' sparks speculation
Air NZ coy but source says closer airline relationships make sense.
Air New Zealand's final frontier: Auckland to New York non-stop
The airline is gearing up for a major technical and commercial challenge.
Mask rules for travel have changed, the risks haven't say experts
Entering airports and plane cabins without one leaves some feeling naked.
'Bushwhacked': Air NZ's big headache - and why it's good for customers
The return of competition is posing a few challenges for Air NZ.
Fare fright: How much more you're paying for Air NZ domestic flights
'We're in the game of making a profit and an acceptable return' - Air NZ boss Greg Foran.
Yankees come home: Air NZ and TNZ team up for US charm offensive
The national airline and tourism body have team up to pique US travellers' curiosity.
Air New Zealand ditches masks on flights as the border opens and mandates drop
This comes after the Government announced end of the traffic light system this evening.
How Air NZ plans to compete with rival Qantas on New York route
But an analyst says higher fuel costs and competition will weigh on new route.
Te wiki o te reo Māori: What businesses are doing
Businesses have big plans to go even further this year - kōrero nui.
Air NZ's hilarious response to Emirates' rip-off ad campaign
The airline hit back with a witty counter video.
Friends fly for free: Major changes underway for Air NZ Airpoints members
New perks could be coming according to a survey sent to a select group of members.
Analysts' forecasts: When will Air NZ return to profitability?
Travel demand is surging but the bottom line is still uncertain.
How Air NZ is bouncing back but still faces turbulence ahead
Fuel prices, hiring back staff and the economy remain challenging.
Delta blues: Air NZ posts $725 million loss
The airline's net loss has nearly doubled in one year.
Mid-air horror: Panic on Air NZ flight from LA as masks drop, emergency declared
'This is an emergency. This is an emergency. Put on your mask,' passengers were told.
Watch: Air NZ passenger's creepy act to woman on flight
A woman flying on an Air NZ flight was subjected to inappropriate messages.
Dad wanting to bring daughter home for Xmas among 100,000 affected by flight cancellations, changes
Man was put on hold for five hours as he tried to reach Air NZ following cancellation.
Passengers nervous about Air NZ's reduced flight schedule
The airline said 100,000 customers would be affected by the reduced schedule.
Air New Zealand cuts flights to deal with staff sickness
By reducing the number of flights it will have crew on standby to cover illness.
Hilary Barry leans into reclining chair debate on domestic flights
Even Hilary Barry is not impervious to 'Recline Rage', but what can passengers do?
Waking up a Boeing 777: Air NZ brings its biggest planes back from a deep sleep
From a Victorville desert boneyard to Auckland - Air NZ is waking up its biggest planes.
Air NZ among the worst in list of 19 airlines for flight cancellations
Another airline serving Aotearoa - Singapore Airlines - scores best for reliability.
Emotional reunions expected as Samoa's borders reopen next week
Samoa's borders officially open again next week - with the first flights from NZ full.
Sustainable Business: 'It should be on every agenda'
Chapter Zero is determined climate change will be top priority in the boardrooms.
Backwash soup: Passenger reveals shockingly dirty air in Air NZ cabin
The air in the cabin was reportedly twice the recommended limit set by New Zealand.
Frustrated Air NZ passengers spend more than $1000 to get home after 'perfect storm' of delays
The airline is offering stranded passengers accommodation and alternative travel options.
Airport chaos: Flight cancellations leave travellers stranded to end school holidays
Travellers waited for up to four hours today to get new flights scheduled.
Thousands of NZ aviation jobs available: What bosses are looking for
Carrie Hurihanganui went from a flight attendant role to running Auckland Airport.
Air NZ extends Covid fare flexibility as illness woes ramp up
"We're not out of the woods yet," said AirNZ CEO Greg Foran.