
Air NZ: 'Valuable lessons learned'
Air NZ will set up a special team to fly overseas to deal with large scale passenger disruptions following a review into the stranding of 227 passengers in Hawaii for days.
Air NZ will set up a special team to fly overseas to deal with large scale passenger disruptions following a review into the stranding of 227 passengers in Hawaii for days.
Aviation reporter Grant Bradley compares the Boeing 787 Dreamliner and its new arch-rival, the Airbus A350XWB.
Air New Zealand passengers stranded for days in Hawaii are "gobsmacked" at revelations crew were out drinking, making them unfit for duty if the plane had been made airworthy.
Air NZ crew assigned to fly stranded passengers home from Hawaii are understood to have been too drunk to go on duty at one stage even if their plane had been airworthy.
As weary passengers from Air New Zealand Flight NZ09 came though the arrival gates at Auckland Airport yesterday, more stories emerged of their 56-hour ordeal.
Frustrated passengers have slammed Air NZ for poor customer service, lack of communication and sympathy, as another plane is delayed overnight in Hong Kong.
The 227 passengers who boarded Air New Zealand Flight 09 in Honolulu on a balmy Saturday night were expecting to land in Auckland about nine hours later.
Air New Zealand has issued an "unreserved apology" to 227 passengers caught up in a two day delay from Hawaii, and offered $1000 compensation.
A flight attendant who worked for Air New Zealand for 24 years has been charged with bringing 25 grams of methamphetamine, with a street value of $581, into the country.
A flight attendant who worked for Air New Zealand for 24 years has been charged with bringing methamphetamine into the country concealed in his uniform jacket.
Air NZ's Dreamliner will need modifications to equipment including the "last line of defence" that provides back-up power in the remote event of a dual engine failure.
Emirates is about to put its 50th Airbus A380 into service and plans to almost double its fleet of the super jumbo within the next three years.
Thick fog has blanketed Auckland city this morning, affecting domestic and international flights and making driving through the city a short-sighted experience.
The arrival of Air NZ's first Boeing 787-9 Dreamliner does not herald the start of lower airfares - but travellers will get access to new international destinations.
Air New Zealand's long anticipated Dreamliner has touched down at Auckland Airport.
Seated in the middle of economy with four seats to either side, my view outside the window couldn't be clearer.
Passengers on board an Air NZ flight from Perth to Auckland are alarmed at the behaviour of the pilots, which lead to the captain locking his co-pilot out of the cockpit.
Air NZ chief Christopher Luxon will take his place on an expanded Virgin Australia board as that airline continues its struggle to make money in the tough Australian market.
Air New Zealand passengers will now be able to use their handheld portable electronic devices in flight mode for the entire duration of their journey.
Air New Zealand’s first 787 Dreamliner touches down next week. Grant Bradley reports on the airline’s high hopes for its revolutionary new plane.
A former Air New Zealand flight attendant has reportedly been charged with importing methamphetamine.
An Air New Zealand pilot put the safety of six crew and 128 passengers at risk while landing in foggy conditions, a transport watchdog has confirmed.
Air NZ says it's business as usual, despite an inquiry into a crash in San Francisco finding the complexity of the Boeing 777 was to blame.
Tess and Sean McCormick heading to Niue for their first holiday in six years had their hopes dashed yesterday by a frustrating flight diversion.
The growing push into the business events market has been boosted with the announcement Air New Zealand.