
Editorial: Airline performance spotlight should be just the start for passengers
OPINION: Australia has introduced a new passenger rights scheme, NZ continues to lag.
OPINION: Australia has introduced a new passenger rights scheme, NZ continues to lag.
Air New Zealand’s underlying profit has dived, more than halving to $222 million. Video / Air NZ
The airline has faced mounting financial pressure and the outlook is gloomy.
Could flight subscriptions be on the cards for Kiwis?
A pilot will hope they never have to pull this lever.
It's to avoid an expensive and dangerous mistake, the chief pilot revealed.
We break down the key changes that will affect travellers.
OPINION: Ditching green goals highlights opportunity there for the taking for New Zealand.
Airline crew were put to the test on board a 787 Dreamliner.
Air NZ chief sustainability and corporate affairs officer talks about her role. Video / Dean Purcell
The airline fronts up to questions on delays and debit card charges and wheelchair policy.
Where do Kiwis most want to work?
Air New Zealand said there is no safety risk to passengers on board.
A spokeswoman for Air New Zealand confirmed the pilots jettisoned fuel.
Where passengers win and lose in a transtasman shakeup.
It's one of the most popular airlines for Kiwis. Now it's been crowned as the best.
Christopher Luxon was forced to use a commercial flight for his official trip.
The new pathway will take only 14 months, with most costs covered by the airline.
The airline has made a major change to its direct service.
Passengers were caught off-guard when the pilot braked suddenly while taking off.
The cause is behind one-third of delayed flights, Air NZ's Chief Operating Officer says.
The song 7 Seas is now circulating in the skies.
Airlines around the world faced with delays in repairing planes and getting new ones.
Government not ruling out market study of domestic ticket prices.
OPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.
Passengers are in line for hundreds of millions in refunds a year.
A struggling sharemarket is pricing in NZ interest rates staying higher for longer.
The changes will come into play from June 11.
The changes are the biggest since Seats to Suit was introduced in 2010.