''Do we get it right all the time - no we don't, but we'll be accountable for that and we certainly try and do our best for you, especially you who are at the sharp end of this decision.''
Facing farmers in Winton recently after the Government's decision of ''phased eradication'' of Mycoplasma bovis, Ministry for Primary Industries (MPI) response director Geoff Gwyn acknowledged it had not been smooth sailing.
Mr Gwyn said he and his team were working round the clock in response to the disease, but there had been some issues.
In recent weeks, farmers had their backs up after comments Mr Gwyn made had appeared in the media, saying farmers had not been co-operating.
Mr Gwyn said the comments were part of a half-hour interview, snippets of which were used, and this did not portray the full story. However, he did not step away from all of those comments.