Hayley Nieuwoudt will never use Karicare again - the mixed messages and misinformation from Fonterra and the Government have put her off the milk formula brand for good.
"They're playing with fire, with babies' lives and they're not being open about it," she said. "It's scary finding out that you could potentially be feeding your baby poison.
"You only want the best for them and obviously breast is best but for some of us it's not an ongoing option.
"If my boy ever got sick from this I would never forgive myself."
Mrs Nieuwoudt is just one of the many concerned parents who contacted the Herald yesterday after not knowing who to turn to.