Inbox

By DON McALLISTER

Welcome to InBox, where we attempt to answer your internet questions.

When clicking on email links, Eric's Mac refuses to auto connect. He suspects he is the cause and would like to find the setting to fix it.

The offending setting is the Remote Access control, Eric. Make sure it is checked.

Working in the wee hours? That's what Bev's email suggests - showing times when she is actually sleeping.

Check your computer's Time Zone, Bev. Go to Control Panel/Date & Time/Time Zone. For NZ, it should list: (GMT+12:00) Auckland, Wellington.

While using defrag, Steve has noticed hidden files taking up space. One huge file is tempting him to use the delete button.

Don't hit Delete, Steve. The large hidden file is probably your Windows swap file - disk space allocated to provide memory when you are short of the electronic kind. Windows requires many hidden files to run. Leave them alone or Windows may produce a "blue screen of death".

James installs directly from internet downloads. A program obtained this way has been damaged, so he has no original and cannot reinstall. "What have I done wrong," he asks?

After you have indicated you want to download an item, a dialog box asks: "What do you want to do with this file?" Select "Save this program to disk". When a dialog box opens, specify a folder where you want the file to go. If, at a later date, you need to reinstall, you will have the source file.

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