Inbox

Compiled by PETER SINCLAIR

Welcome to InBox, where we attempt to answer your internet questions.

* * *

Both Norman Bennett and Jack Sprosen are having problems with printing their Outlook or Outlook Express address-books.

So I got in touch with Microsoft's Sean Dring, whose patience verges on the saintly: "Norman is printing an out-of-date address book - the answer is to select which of your address-books you wish to print from the left-hand pane. In Jack's case - the printout only provides about 6 names to the page, so he ends up with a small novel of 34 pages - he can either choose a smaller format, or export the list to a text-file using a small font. Open the address-book and go File/Export/Other Address Book, then select Text-File (CSV), then click on 'Export'. After being asked for a filename, Jack will be prompted as to which data he wants to export to the CSV file, which he can then import into a spreadsheet or whatever, and apply formatting to make it more easily readable".

* * *

InBox queries don't come much more basic than this one from John Hartley: "Hi I would like to send some photos via email I have windows 98 and I am a newbie at this. Thanks, John."

Ok, John, I'm going to assume you have the usual hardware and software and a few actual photos you want to send your Aunt Flo wherever she may be. Do this: if you have a scanner, scan the pix according to its instructions; but you probably don't, so take them to a print-shop and have them scanned for you. You will get them back in the form of .jpg files on a floppy disk or CD-Rom. Put the disk in the appropriate drive of of your computer and transfer them to, say, the desk-top - dragging and dropping is easy, but if you don't know how consult the manual. Now open your emailer and write a note: "Dear Aunt Flo: this is us and the baby, Love John" or whatever. At the top of the page you will see the word 'Insert' - click on it, choose'File" and, in the resulting window, navigate to your desktop and double-click the .jpg file(s) of your choice. Now click 'Send' in the usual manner, and Aunt Flo will be beaming fondly at you all in next to no time.

* * *

Defragging (contd): Ian has no problem with his D and E drives, but C continues to chug away for hours without making any progress.

If EndItAll isn't helping, Ian, try going to Start/Run, type 'msconfig' without the inverted commas, click Enter and under the General tab choose Selective Startup and clear anything ticked. Click Apply, Ok and Restart. Run ScanDisk, then Defrag, then return to'msconfig', choose Normal Startup and reboot. Whew!

Links:

EnditAll

If there's anything you want to know about the exciting world of the web, just e-mail inbox@herald.co.nz.