Inbox

By DON McALLISTER

Welcome to InBox, where we attempt to answer your internet questions.

* Outlook Express 6 refuses the password and Jim's wild after many attempts.

It sounds like a password file corruption, Jim. Go to Outlook Express/Tools/Accounts/Mail/Properties/Servers. Highlight and delete the dots that represent the password and remove the "Remember Password" tick. Close and restart Outlook Express. Open to the same location, type in the password and replace the tick. This should replace the damaged file with a new version.

* Margaret receives email sound attachments regularly, yet none seem to work.

Double-click the speaker icon beside your taskbar clock Margaret and confirm none of the mute boxes are ticked and that the slide controls are half-way or higher for wav and midi.

* Still more on removing forwarded email indent marks.

Wendy has been kind enough to suggest another program that removes those annoying marks with the least hassle: "I've used it for over a year now and it's brilliant, do try it!" Get the free download from Dsoft

* How do you get the English £ symbol on a US keyboard, asks Veronica who appreciated last week's € symbol solution.

It's similar to the euro via the alt key and the number pad (you must use the number pad to the right of your keyboard). Alt 156 or alt 0163 equals £. A list of all the alt key symbol shortcuts in a Word document is downloadable here.

* Recently ihug's iSpy has been emailing Doc: "The email message that you recently sent to ****@scanner.ihug.co.nz on 05/06/2002 12:00:00 contained a virus WORM_KLEZ. H."

Rest easy Doc, Klez stole your address from an infected friend's contact list, as part of its original design to create havoc. Ihug's iSpy system is great at stopping viruses, but a bit thick when warning the source. It's only finding the bogus return address, not the true source from the full header. One day iSpy's supervisor will realise how ineffective the warnings are in that current setting and improve it to find the true source address.



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