Q. "Internet Explorer has no menu bar, no toolbar and no address bar," writes a confused Humphrey. "I cannot enter addresses, configure Internet Explorer or give it any commands in any way."
A. Your Internet Explorer is set to view in full screen mode, Humphrey. Press the F11 key and you'll have all your menus again.
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Q. "Outlook Express removed access to the following unsafe attachments." Juliette complains that her daughter receives this message when she tries to receive jpg files.
A. It's a common affliction, Juliette. Microsoft intermittently uses security updates to block certain file types when a spate of viruses is using e-mail attachments to propagate. To re-enable attachments, open Outlook Express Tools/Options/Security. Remove the tick from "Do not allow attachments to be saved or opened that could potentially be a virus". Then click OK.
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Q. "Is it safe to download a component called Macromedia Flash?", asks Ivor. "I'm concerned about a 'security warning' window that pops up asking if I want to install and run Macromedia Flash. It is suggested that Flash will help with access to the site, but I feel very wary of it."
A. Macromedia Flash is a common webpage component that allows certain features come to life, Ivor. It's not sinister, though it can be quite annoying that a plug-in is required to view these pages. I suggest you let the installation continue and experience everything that site has to offer.
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Q. Colin wants to stop Windows XP error reporting to Microsoft. "I'm sick of having to decide for the computer if an error should be reported. How can I disable this Windows XP frustration?"
A. In theory, the XP Error reporting should have been a great invention, Colin. But in practice, it's a thankless irritation - even though it is only one mouse click. To nuke it, go to Start/Run. Type msconfig, hit enter, and click the "Services" tab. Clear the "Error Reporting Service" check box, then click OK. Hit Restart to reboot your system.
InBox
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