Inbox

By DON McALLISTER

Welcome to InBox, where we attempt to answer your internet questions.

* Agnes, who is running Windows XP, asks for a simpler way to enter internet addresses in Internet Explorer. She's sick of typing www and .com when she wants a site such as CNN.

Try entering cnn in the location bar and then click Ctrl and Enter together, Agnes. That key combination should add those address components for you.

* Basil's Outlook Express Delete button is missing from the toolbar.

That's an easy fix, Basil. Open Outlook Express. Right click the toolbar and select Customise. Find the Delete button in the left pane and double click it. Then click Close.

* More from last week's question on the Telecom toll-blocking solution.

Ken reckons the solution is ideal to stop a modem dialling an overseas number. He says Telecom charges $3.95 for the service - good value when you consider the cost of a simple click on a wrong file. See more at: www.telecom.co.nz/content/0,2502,23199-1439,00.html.

* Jan received an email with this request: "Dear ICQ user please submit this form so that we know your account is active". It asks her to enter her ICQ number and password in a web form box. She smells a rat.

Rats galore, Jan. It's a scam. Never enter your login and password for any email request, no matter how legit it looks. The details are forwarded on to a small free webpage server in the US - not to ICQ support. ICQ staff are tracking the culprits.

* "Get your totally free Nokia 6210 wap mobile-enabled phone".

Does this one sound familiar? It should - it's a hoax that's been around for several years. Delete it on sight as no phone will arrive. Chris (the Herald IT editor) and hundreds of others were the lucky recipients of this offering. Never forward this sort of hoax. You waste internet bandwidth and time while it chains on to the next batch of recipients.

* If there's anything you want to know about the exciting world of the web, just email inbox@nzherald.co.nz.