InBox

By DON McALLISTER

Welcome to InBox, where we attempt to answer your internet questions.

Q. "A few weeks ago another home-page appeared on my Internet Explorer. I have always used Google as my home-page but each time I close down and reopen my PC, the home-page comes up as: res://mshp.dill/index.html#2276", writes Brian.

A. Yes, it's the MSHP. DLL Hijack, Brian. It seems that Spybot and Adaware haven't been updated to detect it (though the update is due any time). Try CWShredder, which will annihilate it.

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Q. "My internet provider (ihug) provides free virus protection. Does this include all nasties such as worms and Trojan horses etc, or should I keep my Norton as well?" asks Harold.

A. Always run an up-to-date virus scanner on your machine, Harold. Ihug, Xtra, Hotmail and many other email service providers run virus scanners to stop infections entering via email. Unfortunately, this is not the only source of entry. Downloads from the web, file-sharing programs (such as KaZaA) or even floppy or CD drives can facilitate entry. An antivirus scanner is a serious second line of defence if you want to stay intruder-free.

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Q. Richard gets an error message for "setnote.cpi" when he opens anything in Windows XP control panel.

A. You have a version of IBM ViaVoice Gold that is not compatible with XP, Richard. Contact IBM Support for an updated XP version suitable for your machine.

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"'Rundll32.exe entry point not found' hits my screen when trying to use system restore," writes a worried Neil. "This has occurred since I re-installed Windows XP after a crash. Can I fix it without a full re-install?"

A. Yes, Neil, Microsoft deals with this issue on it's Support page. Essentially, re-installing has failed to replace a file called winsta.dll. Installing the latest XP service packs should fix this, though alternative solutions are listed on the support page.


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