One of the figures that came out of Apple's earnings call last week, as already discussed, was a surge in Mac sales. This was surprising as it was unexpected - PC sales are declining at two percent generally, supposedly replaced thanks to the rise of tablets. And why couldn't the analysis firms have predicted this? Because Mac sales data provided by both IDC and Gartner during Apple's June quarter were "laughably off the mark", although it's not as if Apple is generous with its sales figures, certainly by region. You basically get little or no info until a WWDC or official Earnings Report.
To me it raises the innovation argument: I have been an Apple user since 1989 (I'm not exactly an original user, as I've met plenty of people who had Macs the year it was released in 1984, and even those who used Apple machines before that). OK, but 1989 till now is still a fairly respectable 25 years. Apple wasn't considered 'the innovator' through most of that time, rather an outside company that addressed its niche markets very well, those being mostly creative professionals and educators.
And these groups were happy to buy a new Mac every few years, get to grips with new systems and take the almost relentless ribbing of the hordes of PC users relatively unphased. They didn't understand us, we simply didn't care what they used. We had little interest. To 'us', processor numbers and prices weren't the reasons we were using Macs. For a start, the prices were always painfully steep (for me, definitely) and the tech numbers of the machines themselves often didn't compare that favourably. But we had an Apple system that had a screen calibrated out of the box, and it ran an OS written to work as well as possible with the hardware. That system had benefited from thousands of person-hour inputs to make it usable - and that usability was the key feature.
Of course, creative professionals tend to prefer good-looking, well-designed products and sorry, PCs were just really ugly in almost every instance compared to the carefully crafted Macs. In fact, they still are. Other companies learnt lessons form Apple for tablets and smartphones, but there are very few PCs and laptops that look anywhere near as good as Macs, at least in my opinion.
So we went through the halcyon years when Apple, despite the assaults of price, processor and PC pedants, had around 12 per cent of the NZ PC market. And some of those Mac even managed to hang on through the bad years when Steve Jobs was roaming in the NeXT wilderness. I did - and no, it wasn't easy. Those PC fan criticisms were hitting home as Apple released bland beige Mac after bland beige Mac. At that point, Mac use slumped to under 3 per cent in New Zealand and in most other places.