Hearing her name called as runner-up of the Best Service Female award, sponsored by the Stratford Business Association, was "a real shock", says Pamela Darth of Brian Darth Funeral Services.
"It really is a great feeling to simply have been nominated, so being named a finalist and then runner-up in the category is just amazing."
Pamela says there were so many nominees in the category "and so many fantastic people who I know provide great service", she wasn't expecting to hear her name called.
I was just there ready to enjoy a great night out, and wasn't expecting to be coming home with an award.
"I can't believe it and I certainly have no idea who mystery shopped me or when, so whoever the company was that did the mystery shopping did a fantastic job in being discreet."