Sanzar have been getting some stick lately but if they are going to be a credible rugby organisation they need to adapt better.
Unless they are seen to be doing things and interacting with their constituents - players, coaches, spectators, TV subscribers - they will incur more of the outbursts which delivered Graham Henry into the dock.
Other senior coaches such as Jake White, Dave Rennie, Ewen McKenzie and Allister Coetzee have been driving similar messages.
If those very experienced and sometimes subjective men are confused about rulings they see out on the rugby field and on their laptops, how on earth are those who rock up for their weekly footy diet going to understand?
Sanzar are under-resourced and that is something for the member nations to redress. They have a raft of issues to get sorted from their refereeing to their schedules.