Before tonight's win-or-bust encounter with the Hurricanes, the Chiefs are attributing their dire position to two deficiencies - in the head and in the heart.
One problem has been tied to the other in this underwhelming season, with a decrease in desire brought about by consecutive championships leading to a crisis in confidence as the losses continued to mount.
The absence of both factors is troubling for the defending champions. Ask what turned a group of talented but flawed individuals into a successful team and the answer will undoubtedly invoke some form of intestinal fortitude.
But coaches and players are in agreement about the intangible shortcomings, and it's easy to see why the Chiefs have lost as many games as they've won and why they are well outside of the playoff frame.
A handy victory over the Hurricanes tonight is needed to edge closer to the top six, and they will probably also need a win in their final match against the Blues next week.