The Crusaders are apologising to their supporters for their lacklustre form in Super Rugby.
Fans streamed out of AMI Stadium before the final whistle in their heavy defeat at the hands of the Chiefs.
Assistant coach Aaron Mauger says that, coupled with some angry posts on social media, really affected the team.
"We love the people that we represent and we know that they love our team. That's probably why they walked out - they were disappointed and it hurt them to see that."
The champions of old are languishing in fourth in the New Zealand Conference 10th overall, six points off the playoff spot.