Claims of either an International Rugby Board cover-up or basic incompetence have emerged concerning the Richie McCaw eye-gouging incident from the World Cup final.
New Zealand Rugby Players Association chief executive Rob Nichol says action needed to be taken - and probably still could be taken.
"The All Blacks captain has clearly been eye-gouged and in this instance the IRB needs to front, someone needs to be held accountable."
It took longer than the prescribed 48-hour post-match review period to establish video footage appeared to show French centre Aurelien Rougerie clashing heads with McCaw in the 77th minute before dragging his fingers across the All Black captain's face.
The IRB said because the incident happened outside the review window they could not take the matter further via a citing commissioner to a judicial officer or disciplinary committee. However, under IRB regulation 17 which covers illegal and/or foul play and misconduct, clause 9.14 states there are exceptions which give a citing commissioner up to 14 days after the match to act. Those include mistaken identity or when further investigation is needed to identify the player(s).