The moment the Silver Ferns squad turned against coach Janine Southby has been revealed in Netball New Zealand's damning review into their shocking performance at the Commonwealth Games.
The Ferns had struggled coming into the Games, losing twice to Jamaica in March and being beaten by England and Australia in January's Quad Series. Add in a 4-0 thumping by Australia in the 2017 Constellation Cup, and confidence had started to waver in the Ferns camp.
However, the squad still went into the Games determined for a good showing, and after victories over Uganda and Wales, there was still hope for a good performance amongst the Ferns players.
Then came one of the darkest days in New Zealand netball history. A horror 57-53 defeat to Malawi, their first to the Africans, left the Ferns shattered, with the squad completely fracturing and the players losing all faith in Southby's leadership.
The chairman of the review panel, Don Mackinnon, said the fallout after the Malawi result was the culmination of the lack of faith brewing amongst Ferns players.