The Kiwi club were investigating the matter and general manager Richard Clarke accepted there was an exchange between fans and Jawai, but remained confident no racial abuse took place.
Having spoken with season members and the NBL referee's manager who were in close proximity to the Wildcats bench, he believed the incident might have been the result of a misunderstanding.
"There was definitely an exchange between Nate and some of our fans but there certainly hasn't been any suggestion (from fans) it was abusive, particularly racially abusive," said Clarke. "There may have been a little bit of a misunderstanding as to the context of what was said.
"We've talked to a number of our members in that area and had them approach us independently saying they're surprised by these (Gleeson's) comments and that there wasn't anything racial said, that there may have been a misunderstanding between what was said and what Nate heard.
"We've also talked to the NBL referees manager (Ken Coulson) who sits in that exact area and he's concerned that he has not heard anything racial last night."
The Breakers had not received an official complaint from the Wildcats or through the NBL and Clarke was staunch in defending the club's fans, saying they are often pro-active in reporting any offensive behavior within the stands.
"We'd be very surprised, particularly from that group of fans who are season members, and in many cases people who have been with us for 10 years or more.
"They are often very self-policing in that area and will identify issues and advise security themselves if there is behavior they don't see as acceptable."
The incident comes a week after a fan was ejected from WIN Entertainment Centre for pouring beer on Sydney Kings import Marcus Thornton during last Wednesday's loss to arch rivals Illawarra.
Fan behaviour is also a topical issue in football circles, with Football Federation Australia denying crowd violence is on the rise in the A-League and getting beyond the control of the governing body and authorities.
When asked why the Wildcats saw the need to ask for added security during the game, Clarke said it was normal practice to assist visiting teams as they make their way off court and denied fan behaviour was a growing concern in basketball.
"No, I don't believe so. Particularly because I don't believe we have an incident, I think we have potentially a misunderstanding, and it's certainly not endemic of a change in fan culture.
"It's something that's actually been an NBL-wide focus this week around increased security around team benches.
"The crowd is very close and the extra security was as much for their transition between the change room and the team bench at halftime and at the end of the game. That's through a public area and it makes sense that we have security by that bench for that reason."
The Breakers were going to speak further with the Wildcats and NBL today to get more specifics on the incident and continue their investigations.
