A woman was left unattended for six hours in a New Plymouth District Court cell due to police error, a report has found.
The Independent Police Conduct Authority has recommended a raft of changes after it found not only did the police officer involved not follow "proper procedure", but that staff were not generally following police policy.
The IPCA investigated an incident on December 6 last year, when police custody staff left a woman alone and unattended in a cell at New Plymouth District Court for almost six hours.
The woman had appeared in New Plymouth District Court for a driving-related offence.
After her hearing, she was required to sign a new bail bond and was taken into police custody, awaiting the completion of paperwork by court staff.