More than 80 people have contacted the Herald with complaints against wheel clamping firms. Photo / Getty Images
More than 80 people have contacted the Herald with complaints against wheel clamping firms. Photo / Getty Images
Major parking and security companies have agreed to a Government-backed voluntary code of conduct on wheel clamping.
Consumer Affairs Minister Simon Bridges today said Comprise Group, Egmont Security, Tournament Parking, Valley Parking and Wilson Parking had signed up to the code setting out requirements including clear signage and a capon clamping fees.
It also details rules for when clamping can be carried out.
The Herald earlier this year ran a series of articles on wheel clamping, with many readers accusing clampers of intimidation and abuse.
More than 80 people alleged unfair treatment by clamping companies, including some who claims agents sneaked up behind cars to clamp a wheel while people were still inside, and others who said they were abused when they could not pay an on-the-spot fine.
A spokeswoman for Mr Bridges said the code was an open document and other companies were welcome to sign up.
Mr Bridges said he was pleased the bulk of the clamping industry had agreed to the code.
"I'm pleased that these operators, representing the bulk of the clamping industry, have committed to this set of standards and best practice. I wish to thank them for their constructive and proactive approach to this process."
