NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

What happens when Lotto ticket buyers strike it lucky but never claim their prizes

NZ Herald
7 Jul, 2023 02:12 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Owner of Fresh Choice Merivale, Craig Grant speaks about how the store is celebrating the winning $33.5 million lotto ticket. Video / George Heard

Winning the Lotto Powerball has become national news for more than a decade as millions across the country toss their hat in the ring every year.

Last week alone, nearly 1.5 million New Zealanders put their money on the line to change their fortunes with $33.5 million up for grabs - and one lucky player in Christchurch won it.

However, day eight for the player to claim their earnings has arrived and nobody has come forward yet, prompting questions of what happens next.

It’s hard to imagine sitting with a ticket to a multi-millionaire lifestyle and not cashing it in, but history shows us that - for whatever reason - million-dollar wins have slipped through the fingers of winners gone by.

Still nobody has claimed the winnings for a Lotto ticket worth $33.5 million. Photo / George Heard
Still nobody has claimed the winnings for a Lotto ticket worth $33.5 million. Photo / George Heard
Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Just why would somebody miss out on the chance to radically change their life forever, and how often does it occur?

First, it’s important to note that Lotto has a perfect track record of having every Lotto Powerball winner claim their prize - it’s rare the company even needs to initiate a search for its winner.

That said, the largest known Lotto New Zealand win to never be claimed was back in the early 2000s, when a ticket in Masterton won a cash sum of $3 million back in 2003.

In 2015, another Lotto prize went unclaimed after an Auckland dairy on the North Shore sold a ticket worth $1 million.

Advertisement
Advertise with NZME.

But these are the only cases of million-dollar victories going uncelebrated, in fact, between 2013 and 2020 only three Division One prizes weren’t claimed before the money was taken away.

Along with the unclaimed ticket in 2015 were two $200,000 Strike tickets not cashed in 2017 - one was won in Porirua and the other in the small North Island town of Raetihi.

Lotto has a perfect track record of having every Lotto Powerball winner claim their prize. Photo / George Heard
Lotto has a perfect track record of having every Lotto Powerball winner claim their prize. Photo / George Heard

Lotto told the Herald previously that only 2 per cent of all Lotto prizes go unclaimed in the average year.

Ticket winners will have 12 months to claim their winnings before the prize money goes back into a Lotteries Commission account for unclaimed prizes.

It’s not clear how much has gone into this account over recent years, but we do know between 2005 and 2010 there was $61.75 million of unclaimed cash that returned.

What Lotto did mention, however, was while the number of unclaimed winners was small, the lottery has had “hundreds” of players experience near-misses.

The most common reason why Lotto players take a while to cash in their ticket is, obviously, because they haven’t checked it yet.

Surprisingly, this can be the case for winners that take months to realise they’ve struck a jackpot.

Lotto has had “hundreds” of players experience near-misses.
Lotto has had “hundreds” of players experience near-misses.

While there have been cases of tickets being put through a washing machine and getting chewed up by dogs and babies, Lotto has an initial grace period for winners to come forward.

And winners certainly can take their sweet time to reveal themselves.

Advertisement
Advertise with NZME.

Back in 2010, an Auckland man claimed his $509,937 Lotto win only one day before the ticket expired. The reason? He put the ticket in his drawer and “forgot about it”.

“It was a bit faded but I noticed the date on it and thought I’d better get down to the shop quick just in case I’d won anything,” he said at the time.

Three years later, another Aucklander took seven months to take home his $1 million jackpot, a year later a woman’s $500,000 windfall drifted at the bottom of her handbag for six weeks before she realised.

In 2016 it took six months for a man in Hamilton to realise he was $333,333 richer.

When it comes to Powerball, however, the sums are much larger and Lotto is keen to quicken the process - so active searching will begin.

Despite multiple questions from the Herald, Lotto will not reveal specific approaches to how they’ll locate a winner. However, they have alluded to certain strategies that form the search process.

Advertisement
Advertise with NZME.

Head of Communications, Lucy Fullarton has previously confirmed CCTV will be used during searches, she also said contacting somebody through their bank is another option at their disposal.

Back in 2017, we saw the most curious strategy revealed by Lotto when it said it would consider using a private investigator to find a $17.1m Powerball winner in Twizel.

 Lotto will not reveal specific approaches to how they’ll locate a winner.
Lotto will not reveal specific approaches to how they’ll locate a winner.

“We have some snippets of information about the winning ticket to pass on to a private investigator to locate the missing millionaire,” then head of communications Marie Winfield said.

A private investigator told the Herald at the time Lotto could find the day the ticket was bought, determine if the winner used a debit card and uncover the winner’s bank account to then get a name.

This process was seen when a Christchurch man won $22 million and was completely unaware of his victory for three weeks.

The man paid in cash, meaning Lotto couldn’t track his card, but video footage from the local Pak’n’Save narrowed the search down to one person.

Advertisement
Advertise with NZME.

Lotto’s chief operating officer ended up knocking on the man’s door and politely asked him to check his ticket, he’d been told by a work colleague the money had already been won.

However, Fullarton said Lotto is keen to keep their exact search methods a secret.

“We prefer not to go into too much detail about the process so that we don’t compromise either the process itself or the privacy of our winner,” she said.

“We are very careful in the way we go about finding someone, as keeping anonymity for our winners is key.”

History proves that Powerball winners can be slow to step forward and celebrate, there’s a good chance our most recent winner - the third largest Powerball jackpot ever - is either yet to check their ticket or still coming to terms with the life-changing money.

Save

    Share this article

Latest from New Zealand

New Zealand

Truck fire closes Auckland's SH20 northbound at rush hour

05 Jun 08:26 PM
PoliticsUpdated

Watch: ‘Pretty horrible day’ - MPs react to Te Pāti Māori suspension

05 Jun 08:06 PM
Herald NOW

Herald NOW: Phil Goff and Simon Wilson on the morning panel

Why Cambridge is the new home of future-focused design

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Truck fire closes Auckland's SH20 northbound at rush hour

Truck fire closes Auckland's SH20 northbound at rush hour

05 Jun 08:26 PM

Commuters are being asked to consider an alternative route to work this morning.

Watch: ‘Pretty horrible day’ - MPs react to Te Pāti Māori suspension

Watch: ‘Pretty horrible day’ - MPs react to Te Pāti Māori suspension

05 Jun 08:06 PM
Herald NOW: Phil Goff and Simon Wilson on the morning panel

Herald NOW: Phil Goff and Simon Wilson on the morning panel

'Nemesis of the deep state': Mayoral hopeful launches campaign to Rocky theme

'Nemesis of the deep state': Mayoral hopeful launches campaign to Rocky theme

05 Jun 08:00 PM
Clean water fuelling Pacific futures
sponsored

Clean water fuelling Pacific futures

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP