“We are continuing to monitor the situation to determine whether any further flights in or out of Rotorua will be impacted and advise customers travelling today to check the Air NZ app or our website for the latest information on their flight.
“The decision to cancel or delay flights this morning was a proactive safety measure.”
Air Chathams said it would be monitoring conditions for flights to Whakatāne on Thursday afternoon due to volcanic activity at Whakaari/White Island.
Its chief commercial officer Duane Emeny said one of its aircraft was able to make a return trip to Whakatāne this morning.
GNS volcanic duty officer Brad Scott said the volcano had been in a state of minor eruption for several weeks now - but GNS was not aware of any significant change in the volcano’s activity.
Scott said experts were out near the island on Wednesday afternoon and saw ash falling within 1km of the volcano, with the plume drifting off to sea.
MetService meteorologist Mathapelo Makgabutlane said the wind direction had been mostly pushing ash away from the mainland but that was not the case overnight.
A northerly wind pushed ash towards the eastern Bay of Plenty, and high levels of that ash start to pose a risk to aviation.
Makgabutlane said MetService’s advisory centre kept an eye on this and was in communication with the aviation industry.
Ash cloud up to 1200 metres above sea level was observed.
Emergency authorities said people on the mainland do not need to be concerned about the volcanic activity.
Bay of Plenty Emergency Management’s Lisa Glass said the volcano is going through an extended active period, but nothing particularly different was happening there today.
She said it was highly unlikely ash would reach the mainland.
Anyone out on the water should stay two nautical miles from the island.
* An earlier version of this story said black ash was washing up on Pāpāmoa Beach, it was not ash but a natural occurrence where sand has eroded.