Transpower will investigate why five contractors, who were at the centre of an emergency in an Auckland tunnel last night, were not able to radio back to their employers for three hours.
The Transpower staff had been carrying out maintenance in Auckland and were to report back about 7.30pm but failed to do so.
They were not found until 10.45pm when firefighters entered a substation tunnel on Nuffield St in Newmarket.
Part of the street was cordoned off as fire crews - some with breathing apparatus - from around the city gathered.
Ambulances were also on standby.