The family of so-called unruly tourists were issued with trespass notices for all Burger Kings across New Zealand after using children "as tools" for getting free food.
Information, obtained under the official information act (OIA), revealed previously unknown details about an incident at a Burger King in Hamilton last month, where both Police and Immigration NZ were called.
A briefing from police reveals Burger King staff advised that the Doran family (aka the unruly tourists) would take a few bites from ordered food then wait half an hour before returning it, claiming it was cold.
They would also spill drinks over the food and demand a new meal, the OIA says.
"The family appeared to use the children as tools in assisting with this, and getting them to take old food from customers' deserted tables, then trying to demand a refund with the cold food."