“One night, last week, I took my iPhone, downloaded TikTok and set up a new user account,” Spence tells The Front Page podcast.
“It takes a few minutes. It’s really simple to do. You just have to give it a username and password.”
Spence specifically wanted to see what the app would serve up to a young person interested in mental health topics.
“I told the app that I was 13, the minimum age, and it didn’t ask for any verification.”
Spence explains that the TikTok algorithm doesn’t build your experience by asking what your interests are. Instead, it watches what you do and then suggests things based on that.
“I just started off with what I thought was a pretty broad generic mental health-related term by typing in ‘depressed’. That brought up a bunch of videos, so I watched five or six. I liked some of them. Some of the posts had hashtags, so I clicked on one of those and it took me to a new group of videos.”
Spence kept doing this for around 15 minutes, which was enough time for the app to start building a sense of what he was interested in.
It was at this point that the app started recommending other clips to him.
“I clicked back to the ‘For You’ feed… The first few [posts] that came up were pretty random, but I continued scrolling through them. It took about five minutes before I got the first post that referred to self-harm. Another three minutes after that, there was one referencing suicide or suicide intention.”
Spence said it escalated from this point, becoming worse and worse the longer he spent on the app.
“Because I’m watching more and more of those videos, it’s sending me more and more of that. Before long, I just get this wall of teenage misery coming at me about people fantasising about death, suicide and self-harm.”
Spence was looking from the outside into this issue, but this is a daily reality for many young New Zealanders. One person who has seen the impact of social media on those struggling with mental health first-hand is 20-year-old university student Megan Dykes.
She tells The Front Page that parents are often in the dark when it comes to what their teenage kids are viewing online.
“One of the biggest problems … is that parents really just don’t know,” Dykes says.
“This is part of being a teenager, right? You’re totally going to hide what you’re doing from your parents. You don’t want to share it with them.”
Dykes says that while parents might not want to pry over the shoulders of their teenage kids, they need to gain a better understanding of what’s happening online.
“Parents need to find a way to have these conversations with their children, to ask them in a way that’s open and without pressure: ‘What are watching online? Is it good for you? Do you feel good after you’ve watched it?’”
Dykes says that parents can only start to help if they actually know what’s going on.
“My parents, bless their hearts, didn’t know what I was up to. We never had a conversation about it. They never brought it up and I think they should have. I wish they had done that.”
So, what are TikTok and the other social media companies doing about this issue? Is our Government stepping in to address the problem? What are other countries around the world doing? And are there enough resources going in to support young people who are struggling?
Listen to the full episode of The Front Page podcast to hear the full story from Alex Spence and Megan Dykes.
Where to get help
If it is an emergency and you or someone else is at risk, call 111.
For counselling and support
Lifeline: Call 0800 543 354 or text 4357 (HELP)
Suicide Crisis Helpline: Call 0508 828 865 (0508 TAUTOKO)
Need to talk? Call or text 1737
Depression helpline: Call 0800 111 757 or text 4202
For children and young people
Youthline: Call 0800 376 633 or text 234
What’s Up: Call 0800 942 8787 (11am to 11pm) or webchat (11am to 10.30pm)
For help with specific issues
Alcohol and Drug Helpline: Call 0800 787 797
Anxiety Helpline: Call 0800 269 4389 (0800 ANXIETY)
OutLine: Call 0800 688 5463 (0800 OUTLINE) (6pm-9pm)
Safe to talk (sexual harm): Call 0800 044 334 or text 4334
All services are free and available 24/7 unless otherwise specified.
For more information and support, talk to your local doctor, hauora, community mental health team, or counselling service. The Mental Health Foundation has more helplines and service contacts on its website.
