Teenagers have described being pinned to the ground and getting locked up for 23 hours a day at a youth justice residence with an atmosphere "like the Hunger Games".
The Herald tracked down former residents of Child, Youth and Family's Te Puna Wai o Tuhinapo facility in Christchurch after discovering young people had been unlawfully detained for weeks on end in its seclusion wing during 2014.
Documents obtained also showed:
• Staff used "inappropriate force" against young people.
• Secure care was used as punishment.
• Some young people were stripped and put in suicide gowns.
• A "significant number" of teens should not have been in seclusion at all
One young woman, now 21, said while she was at Te Puna Wai in 2013 she had ended up on the ground while being restrained by a male staff member after she grew angry and threw a phone against a wall.
"He was an idiot," she said. "That was s***. A male should not have been doing [that] to a female. But yet I got in trouble for that, not him."
The woman said she had also spent time in secure care, once for 14 days after hitting another resident. She had not been before a judge during that time.
"When I was in there, it was for 23 hours a day. I was strip-searched, chucked in a cell and the only time I came out was for kai. I didn't know about a judge."
She was 17 at the time.
Another young woman, now 24, when she had been placed in secure care at the facility during 2009, it was only for serious behaviour, such as threatening to set the residence on fire.
"They only ever kept me in there a few days. At the time, it sucked. Once you're in secure, there's nothing worse. They take all your mattress and everything out of your room. It's the worst place ever," she said.
The woman said most of the staff were reasonable, but it could become a volatile situation very quickly.
"When you're in there, it was like the Hunger Games. It was us versus them, the staff. And because they were adults they knew more than us, so really it was their game, and we were trying to beat them."
Looking back, she said most of the staff were genuine, but there were a few "bent screws" who would break the rules or give young people a hard time.