The family lives in Tumut, a small rural town west of Canberra. The couple's three sons - Ben, Sam and Luke - were all born in New Zealand and would like to return.
"They are still very much Kiwi boys but brought up Australian because of their schooling," Jules says.
"My son got Aotearoa tattooed on his arm because that is his culture and family."
But their youngest, 12-year-old daughter Bailey, is Australia-born. "We call my daughter a Kaussie because she is Kiwi-Aussie, but she always says, 'I'm not an Aussie'."
Jules says the family moved for the money and opportunities, but she'd jump on a plane home tomorrow if she had a chance.
"I've been homesick for 16 years," she says. "It's never felt like home here. It's sad to see so many Kiwis have to leave to get a better life for their families and most don't want to go."
chloe.johnson@hos.co.nz