Education authorities have parachuted in a statutory manager to sort out rifts at a top primary school.
A damning Education Review Office report about Chelsea Primary in Chatswood on the North Shore listed "poor relationships" and "disharmony" between board members as one of the problems.
Limited statutory manager Roween Higgie was introduced to the staff of the decile 10 school by the Ministry of Education on Friday.
She says she will work with the school, trustees and the community to sort out the issues raised by the report.
Higgie sent a letter to parents on Wednesday explaining her role. She will spend four to six weeks developing a picture of what has happened and getting to know people, before developing an action plan.