Helping people in times of crisis and thinking on her feet to solve problems have kept Jeanette Anderson volunteering for St John for an extraordinary 27 years.
The St John Queenstown ambulance officer was recognised for her dedication by Queenstown Lakes Mayor Vanessa van Uden and her peers within the organisation at the annual service awards evening at the weekend.
Ms Anderson was presented with a silver bar of distinction to add to an earlier medal, as well as a certificate and a bouquet of flowers.
But Ms Anderson said she was not in it for the accolades.
"I was surprised and honoured to get it. I wasn't expecting it," she said.