How exactly do you pronounce this brand of cream being plugged on Family Health Diary?
Sky's the limit
A reader writes: "Yesterday I phoned Sky to change our plan. I waited in the phone queue for 10 minutes, a real person answered and the call was disconnected. I phoned again, waited in the queue for 15 minutes, then the machine told me I could request a call-back instead of waiting. Good idea, I thought, so did as suggested. Ten minutes later Sky called me back. Great, I thought, but then waited another 20 minutes in the queue before a real person told me I couldn't change the plan as it was in my husband's name. I handed the phone to my young son who gave his father's name - job done!"
Trying time with a tripod
A reader writes: "Me and a group of friends, out photo-shooting one night last year at Auckland CBD, also got stopped by security staff at Britomart over our tripod use. Staff explained the use of a tripod posed a danger to other people walking by. We were allowed to use the tripod as long as we didn't spread out its legs, but a security staff member was assigned to follow us around, reporting back on his walkie-talkie frequently until we had finished and left the building."
