"Just call us immediately, that's what it's all about."
The couple said without their smoke alarm alerting them, things would have been much worse. They were concerned about damage to the kitchen's joinery, which they had only just painted.
Mr Franklin's in-laws were shortly due for a visit and would not now see the work they had done in the kitchen.
"We didn't have a chance to show it off to the family."
Their four-year-old, Darius, summed it up to a neighbour.
"We had a broken kitchen, so we called 111."
His next concern was the TV not working, but he was told power would be on shortly.
Fire chief Colin McKenna said it was the first time the fire engine had been driven home entirely in reverse.