Segway recall over involuntary reversing fault

Segway is recalling its personal transporters after finding a software fault, which can make them involuntarily reverse - potentially causing riders to fall.

The company said Segway PT owners should contact local distributors of the machine to get a free software upgrade.

Customers can also visit http://www.segway.com to register for the upgrade or locate a distributor in their area.

"The safety of our customers and our products is our top priority. When we identified this condition we immediately began working on a software upgrade to address the issue," said Jim Norrod, Chief Executive Officer, Segway.

"We have a software upgrade available now for consumers and we strongly encourage our customers to obtain the upgrade as soon as possible. We are committed to making the upgrade process convenient for our customers."

The voluntary recall applies to all Segway PTs sold to date including all Segway PT i Series, e Series, p Series, XT, GT and i2 models. The Segway x2 is not affected by this recall.