A family was trapped in a SkyTower lift for 45 minutes today.
The fire brigade freed the family at about 12.45 pm today from the lift car, which was on the ground level.
Economics professor Ananish Chaudhuri said the lift technicians did not respond so someone had to call 111.
"My dad is 82 so he was fairly claustrophobic, the children were getting fairly scared," he said.
Sky City officials did not return calls.
