Noel Hyde stood inside Hallensteins behind the locked roller doors and stared past the mannequins in the window - and thought ''oh hell, how long am I going to be stuck in here?"
All Hyde wanted was a nice linen jacket - something light, a little bit formal, but which could also be worn with a pair of jeans.
Being a smart shopper, he did a quick Google search the night before his shopping mission. Something popped up from Hallensteins that took his fancy.
So at midday on Monday, he went to Rotorua Central and zipped into Hallensteins to find the jacket.
It didn't turn out to be what he wanted, but he decided to whip into the changing rooms and try it on anyway.