Tell us what you love about life in New Zealand - and what needs to change. Email rantandrave@nzherald.co.nz
Rave
I renewed my passport online on June 29, got an email June 30 saying my passport was done. It was delivered to my front door by courier early on July 1 - great service.
L. Wayne P
Rant
When I call NZ Super Inquiry line, 0800-552-002, the lines are usually overloaded unless you call first thing in the morning. It can take up to three phone calls before you actually get to speak to someone. Clearly this government department needs more staff as the poor staff working on these lines must be overloaded themselves!
Judy