Tell us what you love about life in New Zealand - and what needs to change. Email rantandrave@nzherald.co.nz.
Rant
I am thinking of going into the robbery business. It would seem that all I need is a beanie, a mask and a note demanding cash. I would like to think bank staff undergo training on how to handle these situations. Without question, if a robber is armed, then staff safety is paramount. However, claiming to have a weapon does not constitute an immediate threat. A proper response to "Show me the money" should be, "Show me the gun". I would argue that a knife does not present a threat to a teller behind a screen and counter. Banks need to be more defensive.
Dave B.
Rave
Grateful thanks to Tim at Dick Smith Electronics in Takapuna for helping us out when we were having difficulty accessing the internet on our laptop. Although our computer is no longer under warranty, he willingly provided great customer service and advice.
Anne
Rant
I was really disappointed to find a supermarket trolley rolling around in my driveway when I was heading out to work for the day. The person was obviously too lazy to put the trolley where it belonged. How hard is it? It ended up scratching my car, so it's going to cost me about $200.
James Johnson
Rave
A huge vote of thanks to Bill Gosden and his marvellous team for organising a lineup of fantastic films suiting all tastes at the annual NZ International Film Festival. Special thanks to Bill for bringing us the New Zealand premiere of a very special New Zealand film from Rebecca Tansley and Flavio Villani, Crossing Rachmaninov - absolutely wonderful. Go and see it.
Louise Porter