A young woman who happened to use a wheelchair was heading to work only to discover the hard way that the path was inaccessible. She was new to the area and probably had not yet discovered that other wheelchair users avoid that crossing. She would not have known of the years of advocacy that had taken place to make the crossing safe.
The issue with the railway crossing is not new. Disabled people have known about it for years. So have their families and those who work with disabled people. Sacha Dylan was quoted as saying that, as the Past President of DPA in Auckland, he had been lobbying KiwiRail since 2006 to install rubber paving at rail crossings because asphalt invariably decayed with the heat and vibration of passing trains. Eight years later, this particular issue is finally being addressed.
For years disabled people, their families and other people in the sector have raised issues and tried to engage with the relevant decision-makers around all areas that impact a disabled person's life.
Accessible transport, accessible buildings (including homes), access to information and communications, access to health services, access to employment, access to education, access to cultural life, recreation and sport, and access to a life as a NZ citizen.
KiwiRail are now talking with disabled people about railway crossings. It took a horrific accident at Morningside Station for this to happen. The Morningside incident became the catalyst for quick action to remedy the crossing there so it is safe for pedestrians including those in wheelchairs to cross.