"I've tried ringing and ringing and leaving messages. We've heard nothing," she said.
She said the group will be protesting again this Thursday from 11am.
"Maybe they need a reminder that this is serious business, we're serious about getting better communication with police.
"It seems like we have been forgotten, like it didn't really matter and it does."
Ms Ratapu said she wants police and the community to come together and that the protests are not about being against the police.
"There's just such a big gap between police and kids, and not just kids, people.
"It could be fixed up if the police could just bend a little bit," she said.
Ms Ratapu said the group are considering starting up a committee that will go to the scene of arrests using a "text in" system.
"To make sure that there isn't any manhandling or abuse from both sides.
"It's not about the arrest, if they do something wrong they deserve to be arrested, it's about the way that they do it."
She said she has been approached by a group in Taupo who want to start up a protest of their own.
"If you've got something in your heart that needs doing you need to do it.
"I just got tired of hearing things that were happening and not just to kids."
Senior Sergeant Warwick Burr said police had discussed complaints with a number of people.
"We are not prepared to say what these conversations involve because that's between us and them," Mr Burr said.
He said they have the option to follow up their complaints if they are still dissatisfied.
"They are more than welcome to get back back in touch with us and we'll work through the issues with them," he said.
