Post-mortems have been completed on all 50 victims of the Christchurch terror attacks.
In a statement, police said 12 victims have been identified to the satisfaction of the Coroner and six of those have now been returned to their families.
"Police are acutely aware of frustrations by families associated with the length of time required for the identification process following Friday's terror attack."
Investigators are also looking at improving their communications with families to ensure they are kept fully informed about what is happening.
"While identification may seem straightforward the reality is much more complex, particularly in a situation like this," the statement said.