When Prime Minister John Key challenged the doubters to tell him what they'd have done differently in the response to the Rena disaster this week, it must have been tempting for those watching in the Bay of Plenty to yell at the television: "Everything".
For days they'd seen a large container ship sitting on a reef bleeding oil into their much-loved marine environment. Very little else appeared to have been happening.
Then the oil arrived at some of the country's most popular beaches and they were told to stay away. Even worse, officials trying to clean up after containers started coming ashore, spilling their loads, put operations on hold because they had paperwork to fill out. People felt powerless.
If perception is reality, Key had a real problem on his hands weeks out from an election it seemed he could not be troubled in.
The message hit home. The PM responded: "Show me how you'd go faster? Show me how you'd do anything different? You'd mobilise the best people in the world, work out exactly what the structural damage was, how to get the oil off the ship, which barge to put it in ... that's exactly what's happened in the first four days."