"Staff also gave the young children soft toy police dogs, arranged for the campervan to be parked at the station overnight so the family would feel safe and put the visiting couple in touch with the British High Commission for further assistance," the statement said.
Canterbury District Commander Superintendent John Price said the couple had recorded the numbers of the stolen tickets and police were pursuing several lines of inquiry.
He said the family had been very appreciative of the police response.
"I don't think they could believe what we were doing to help, but we were happy to get them to the game and to do what we can to provide assistance."
Meanwhile, police said they were very please with the behaviour of the crowd at tonight's match, with only one arrest for trespass.