KEY POINTS:
Plunket Line staff have fielded a record number of calls in the past 12 months up to 70,000 from 55,000 last year.
Not surprisingly, most of the calls came from the big cities - Auckland (34 per cent), Christchurch (21 per cent), and Wellington (13 per cent).
"It is great that more parents are using the service to get help and reassurance when they need it," Plunket Line manager Elaine Macfarlane.
The free telephone advice service is self-funded by Plunket through a combination of community and corporate donors.
Staff offer advice on a range of issues including child health, feeding and parenting.
- NZPA
