Meeting Santa Claus came as a very unwelcome gift to young Ben Rudduck in December 2001.
Ben's mother Jo had taken her son to Santa's grotto at the then Westfield-owned shopping centre in Takapuna.
The outing was Ben's first encounter with Santa and, understandably, he was more than a little unsettled by being hauled out of the safety of his mother's arms and on to the lap of a strange man.
"I didn't really know who he was and he looked a bit strange in the red suit," says the now 12-year-old Ben, who's a lot older and wiser.
Ben's father, Rod Rudduck, laughs at the overly cautious look on his son's face in what must have seemed like a very unnerving situation to the toddler.