An Air New Zealand plane that had dropped off international returnees to enter managed isolation then carried domestic passengers without a deep clean in between.
In a statement, the company confirmed that "a number" of months ago an aircraft that had operated an MIQ charter service was inadvertently scheduled to continue operating instead of returning to Auckland to be cleaned.
The company would not confirm when the flight occurred or where it landed, but Managed Isolation facilities are in Christchurch, Wellington, Hamilton and Rotorua.
An Air New Zealand staff member told the Herald the flight may have been either late last year or early this year.
Air New Zealand also would not confirm whether those flying on the second trip were later informed of the mishap.