The Ombudsman has criticised the Ministry of Education for its handling of requests for information about Christchurch school closures, and is planning an investigation into its disclosure processes.
In a report released today, Ombudsman David McGee found the ministry wrongly advised Christchurch City Council on how to reply to requests for information.
When the council challenged the advice, the ministry's response failed to correct or address the fact that their initial response was inappropriate and wrong, Dr McGee said.
Information about school closures and mergers, which have a major impact on communities, should be presented in a "comprehensive and comprehensible form'', he said.
"Schools and parents should not have to ferret out information by making official information requests.''