Superintendent Paula Rose keeps a self-portrait of the sole victim of a holiday weekend road death in her office as a reminder the road toll is about people, not numbers.
Initially it was believed the country got through Queen's Birthday weekend without any death on the roads for the first time since records began.
That was until Geoffrey Peren, 20, died in hospital of his injuries and the road toll went from zero to one.
"His mother sent it to me. She made it into a card after his funeral and that sits in my office where I see it because it's a reminder that Geoffrey was a person, not just a number. And all of us need to be reminded of that."
Ms Rose, the national road policing manager, has been the public face of the police's road safety campaign that is not always welcomed by motorists. Under her watch there has been a permanent lower speed tolerance during holiday weekends, a ban on cellphone use while driving and the introduction of zero alcohol allowance for teenage drivers.