More for less at Noel Leeming

Key Business Insights
Mark Conelly can look back on Noel Leeming Group's point-of-sale and back office system upgrade with a great deal of satisfaction.

The rollout of about SurePOS 300 tills and a System i5 525 Express back office machine has increased the retailer's system performance, solved ongoing reliability and support issues and assured it of having a sound IT platform for the next five years or more. Plus, the company has deployed a second back office machine to provide back up, a luxury it hasn't had before.

Conelly, who led the upgrade effort, says he had two things in mind as he undertook it.

• First was to enable the transition to be made without having to freeze the business' systems for the two-month rollout period.