After nine years of National's so-called welfare reform, there is a certain irony in the fact that one of the most urgent tasks facing the new Government is welfare reform. In fact National didn't reform welfare at all - they simply introduced new benefit names, vindictive administrative procedures and placed everything at the behest of an illogical "fiscal liability" performance measure.
The outcome has been families living in cars, people not receiving their entitlements, women in court because they took out loans to support their children - and no improvement in Work and Income's ability to place people into real jobs.
The new Government faces two tasks. First it must restore faith in our welfare system. One of the earliest big data analyses of welfare was a Ministry of Social Development study showing that almost half of all New Zealand children born in 1998 had spent some time living in a benefit-receiving household by the age of 13.
The lesson is that welfare is for us all. It is not the "us-and-them" thing National would have had us believe. As we go into the future of work, with automation leading to increased job losses and a greater need for re-training, that is going to be even more true.
There will always be rules around welfare receipt, and some sanctions for failing to meet them. But there is no reason those rules can't be reasonable and fairly administered. Labour needs to get rid of the policies and attitudes that have made dealing with Work and Income an unpleasant experience and that have seen a massive growth in sanctions, three-quarters of which are for failing to attend an appointment on time.