Police are making inquiries to locate a man who allegedly threatened staff and took money from a bank in Glenfield Mall, Auckland this morning.
A police spokesperson said they were notified just before 11.30am and no one involved has been injured.
Talking to the Herald, a worker at Glenfield Mall claimed the robber was armed with a butcher's knife.
"The man was wearing a hoodie and sunglasses, with bank staff telling him to take it off before he made his way to the front counter.
"He then stood behind a woman with his arm around her neck and holding a knife, which led to money being handed over."